NHS Estates and Facilities: Update


Message from Simon Corben

Following on from the successful National Healthcare Estates and Facilities Day we have had even more reason to celebrate recently; the NHS’s 74th birthday on July 5, the NHS Parliamentary Awards on July 6, and the presentation of the George Cross to the whole of the NHS on July 12.

The past month has also been one of significant change for the whole of NHS England. On July 1, the 42 ICSs became legally and operationally established and NHS England and NHS Improvement merged. This was a significant moment for the NHS as it means NHS England must now change the way it works and how we support leaders in local systems. 

The extreme heat we have seen over the past few days has brought challenges from increased demands on our services to difficult working conditions for staff. I would like to thank all of our estates and facilities teams who are enacting their heatwave plans to adapt healthcare buildings and alleviating the impact of the hot weather on our patients. 

I hope that you are all able to take at least a short amount of time off this summer to enjoy the sunshine and spend time with loved ones.


NHS Staff Honoured with the George Cross

On July 12, the NHS was presented with the George Cross by Her Majesty The Queen, accompanied by The Prince of Wales, at Windsor Castle. Amanda Pritchard, NHS England’s Chief Executive, and May Parsons, the nurse who delivered the world’s first COVID-19 vaccination outside a clinical trial, received the George Cross on behalf of 1.5 million NHS colleagues in England.

This is only the third time the George Cross has been given to a collective body, and it is granted in recognition of “acts of the greatest heroism or of the most courage in circumstances of extreme danger.” 

The award acknowledges the incredible dedication, courage, compassion and skill of every NHS colleague, and the many volunteers and partners who devote their time, energy and passion to supporting our patients and local communities.

It also recognises the work of the NHS over the last seven decades including our staff who are taking part in the most ambitious catch up programme in NHS history to help clear the elective backlog, and of course those colleagues who have left a legacy that shapes our NHS today. Congratulations to our NHS and all of our colleagues up and down the UK.


E&F Colleague awarded Lifetime Achievement Award

Jackie Thomson, Hotel Services Manager, at the Royal Victoria Infirmary in Newcastle was awarded the Lifetime Achievement Award at the annual NHS Parliamentary Awards on July 6. During the pandemic, Jackie and her team were an essential part of the Newcastle Upon Hospitals FT’s response - cleaning and sanitising thousands of clinical areas to prevent the spread of infection and ensuring a regular supply of freshly laundered linen. Read more about all of this year’s winners and their amazing work. 


Estates Return Information Collection (ERIC)

Thanks to all E&F teams for completing their data for the 2021/22 return. The data will now be validated by colleagues at NHS Digital, who will follow up directly with teams if there is anything that needs clarification. We appreciate your continued support with this work.


Procuring Capital Works through ProCure

June 30 marked the end of the ProCure22 framework. From July 1, all new capital works should be directed through ProCure23. All contracts in place via ProCure22 will continue to deliver their works, supported by the national team. 

Through ProCure22, we have delivered £3.4bn worth of capital projects for the NHS, increasing capacity, and delivering modern facilities to meet the needs of patients and clinicians today.

ProCure23 will build on the legacy of ProCure22 and its predecessors, whilst ensuring that NHS capital works adopt the principles of the government’s Construction Playbook, embrace modern construction delivery and focus on sustainability and social value. Find out more about ProCure23.


NHS Chef 2022

Our thanks to all those chefs who applied for this year’s competition as well as their local E&F teams for supporting them through this process. We are really looking forward to the regional heats during August and September and seeing the chefs concerned demonstrating their skills and helping to raise the bar even further for NHS catering. We would also like to express our thanks to the FM providers and suppliers for their fantastic support and whose help continues to be essential.


Get Ready for the National PLACE Programme

We are preparing for the national PLACE programme to begin again from September, following two years where it was suspended due to the pandemic. We ran two national webinars this month which provided an overview of PLACE, useful information about the process and timetable, and a demonstration of PLACE mobile. If you missed these, or want to watch again, recordings of the webinars can be viewed on the NHS Estates Collaboration Hub.


E&F Workforce Action Plan and National Webinar

This plan sets out what we at NHS England are going to do to meet the ambitions of the NHS People Plan and NHS People Promise for estates and facilities staff across the country over the next 10 years. Read the Plan here. Our thanks to those colleagues who attended the national webinar on July 20. If you missed the webinar, or want to watch again, the recording and supporting slides can be viewed on the NHS Estates Collaboration Hub.


Fire Safety Concordat

NHS England and the National Fire Chiefs Council have agreed a framework for future working. The Fire Safety Concordat aims to establish a close and harmonious working relationship that will ultimately improve fire safety measures in healthcare premises and safeguard the welfare of patients, visitors and staff. You can access the Fire Safety Concordat via the NHS Estates Collaboration Hub.


Boost the Green Credentials of your Leased Estate

Making our NHS buildings and estates greener will make a significant contribution to achieving our ambitious net zero targets. NHS England has published a new Green Leases Framework to help NHS organisations to improve the green credentials of their leased estate, whether they are tenants or landlords. The guide comprises:

• Memorandum of Understanding: for organisations wishing to engage with their existing landlord to discuss the possibilities of greening their estate.

• Suite of Provisions: this provides a series of green obligations and provisions which can be included in any commercial lease.

• Clauses: a drafted set of clauses which are designed to facilitate more detailed discussions with your organisation’s own property or legal teams.

The framework and supporting documents are available here.  


New Flexible Working Toolkits

NHS England has created two flexible working guides, in collaboration with Timewise and the NHS Staff Council: One for individuals and one for line managers. 

The guide for individuals will help prepare staff for positive conversations to make requests about flexible working and provide staff with the best chance of agreeing a solution that works for them, their teams and their organisations.

The line manager guide offers support in how to lead a flexible team, helping managers to put structures and processes in place to support and encourage flexible workplace for all. 

We encourage our estates and facilities workforce to fully embrace these new resources and for staff to discuss flexible working needs with their line manager. For more information please get in contact the flexible working team at: [email protected].


Estates and Facilities Apprenticeships - Snapshot

As part of the Apprenticeships Challenge, we are raising the profile of current estates and facilities apprenticeship vacancies. If you would like your NHS EFM apprenticeship adverts to be featured in the future month’s vacancy snapshot please submit your details at the vacancy portal.

In addition, there are now some new EFM careers and apprenticeship resources live on the Skills for Health website. These include materials which can be printed and taken to careers and engagement events.


Senior Responsible Officer Training

The Government Commercial College is providing Senior Responsible Officer training for free until March 23. The training is promoted to all NHS Trusts with PFIs or with outsourced FM services. Please register at Government Commercial College: Log in to the site (govcommercialcollege.co.uk)

Other promotional details for the training can be found on the NHS Estates Collaboration Hub.


Healthy Futures Action Fund now open

A new Healthier Futures Action Fund from the Greener NHS is now open for applications. The fund aims to support individuals and teams within NHS organisations to kick-start innovative initiatives or ideas that will improve health and patient care, reduce inequalities, and deliver value, while supporting a more sustainable health service.

From reducing waste in all its forms to the introduction of sustainable technologies, from new clinical pathways to active travel and cleaner air initiatives, the Healthier Futures Action Fund aims to support you to develop and roll-out a diverse range of health and care improvement projects, processes, products or pathways.

The fund is now open to individuals and teams within the NHS, clinical and non-clinical, for bids with a suggested range of between £3,000-£15,000.

Small steps add up. Find out more and apply for the Healthier Futures Action Fund today, to kick-start your sustainable healthcare initiative for better health now and for future generations. Applications are open until August 19, 2022.


New contact e-mail addresses

The e-mail addresses for both the National Estates and Facilities Team and the NHS Estates Collaboration Hub have been updated as follows:

[email protected]

[email protected] 


National Webinars

Please note the following dates in your diaries:

• 29 September 29 - Digital Estate

• 24 November 24 - The Great Food Good Health Programme, including NHS Chef 2022.

The webinar links and joining instructions will be sent to all listed E&F contacts. NHS staff who would like to attend these sessions can also contact: [email protected] to request an invitation. All of the sessions outlined above will take place from 11am until 12:30pm. 

The recordings of the recent national webinars; NHS E&F Resilience (June 30), National PLACE Programme (July 5 and 13) and E&F Workforce Action Plan (July 20) are all available now from the NHS Estates Collaboration Hub.

We will now be rescheduling the Fire Safety webinar from July 28 to a later date.


Skills for Life: Basic and Key Skills Builder (BKSB) Webinar

The NHS has partnered with BKSB to give access to English, maths and digital skills for free. This is great support for staff wishing to develop skills in these areas or to support functional skills requirements for learners undertaking an apprenticeship. A training webinar for all staff has been arranged by BKSB on July 26 at 10am. This webinar will cover the basics of the BKSB system and explain how staff in the healthcare sector can make the most of BKSB’s assessment and resource packages. It will be ideal for new users and those wishing to brush up on their BKSB skills. Find out more and register for this event.


Walking Aids Return & Reuse Planning Pack

The Walking Aids Return and Reuse Planning pack is now available ahead of Recycle Week, which runs from September 19- 25, 2022. It includes a checklist for event preparation, how to track impact, a postcode locator and FAQs. Join our drop-ins which are taking place on August 15 or September 5. The NHS aims to achieve a 40% return rate of walking aids (walking sticks, crutches, frames) over the next five years, which will save 2,400 tonnes of carbon, equivalent to taking more than 1,000 cars off the road.  


NHS Estates and Facilities – Monthly Bulletin

The latest Bulletin was issued on July 20. The bulletin provides updates directly from NHS England’s NHS Estates and Facilities Team including the latest guidance, health technical memoranda and policy developments affecting your work, as well as celebrating the successes of the wider E&F community. NHS staff can register to receive future editions of the newsletter. 

We will not be issuing a Bulletin in August – the next edition will be in September.


NHS Estates Collaboration Hub

The Collaboration Hub is a protected space for local NHS estates and facilities teams to access key information as well as to collaborate and to share ideas and successes. Access to the Collaboration Hub for individuals from local NHS estates teams can be arranged by e-mailing: [email protected]  

We have been arranging masterclasses to help registered members understand and navigate the Hub more effectively. If you are interested in attending one of these sessions then please e-mail the above mailbox.

If your e-mail address has changed over the past year (perhaps to .nhs.net), or you have moved to another NHS Trust then please e-mail us with the details: ([email protected]) so that we can update our records.



You can also follow our latest news and updates on the NHS Estates and Facilities LinkedIn page.

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