Northumbria University is spearheading vital research to enhance counter-fraud strategies within the NHS in England, aiming to reduce financial losses, protect public trust and safeguard the quality and safety of healthcare services.
Official estimates from the NHS Counter Fraud Authority (NHSCFA) indicate the NHS is vulnerable to losing up to £1.3 billion annually to fraud. Crimes range from procurement fraud, such as inflated contracts and non-delivery of goods, to patient fraud, including unlawful claims for treatment or exemptions, and employee fraud, such as falsified qualifications or timesheets.
A team of researchers from Northumbria, Cardiff and Manchester universities has been awarded almost £900,000 of funding from the National Institute for Health and Care Research (NIHR) to lead the study, entitled ‘SCAN: Strengthening Counter Fraud across the NHS in England’.
With expertise in law, medical sociology, criminology and business studies, the team will examine how counter-fraud measures are delivered in the NHS across England and look for ways to make them more effective – protecting public trust, quality of care and NHS budgets.
Dr Cerian Griffiths of Northumbria Law School, who co-leads SCAN alongside Professor Tim Rapley, highlights the urgency of tacking fraud in the health sector. “Every pound lost to fraud is a pound that could have been spent on patient care,” she says. “By improving counter-fraud strategies, we aim to help the NHS protect its resources and strengthen public confidence in the system.”
Improving a fragmented approach
Across NHS organisations, counter-fraud measures vary significantly, with a mix of internal NHS teams and external companies delivering responses. Dr Griffiths adds: “This fragmented approach has led to inconsistencies, making it challenging to coordinate efforts effectively. Our research project aims to address this issue by mapping existing counter-fraud strategies across national, regional and local NHS bodies.”
Researchers will work closely with policymakers, fraud experts and NHS staff to analyse policies, training programmes and operational practices. Through surveys, interviews and focus groups, the team will identify best practices and areas where improvements can be made. The findings will be used to co-develop practical recommendations, training resources and tools to enhance fraud prevention and response.
Alongside this analysis, the team is ensuring the public and NHS workforce are heavily involved in shaping solutions. A Public Stakeholder Advisory Group will ensure that the recommendations align with public and workforce needs.
Professor Tim Rapley of Northumbria’s Department of Social Work, Education and Community Wellbeing, emphasises the importance of this collaboration: “Engaging NHS staff and the public in this research ensures that our recommendations are practical and effective,” he says. “By working together, we can build a more robust system to prevent fraud and protect NHS resources.”
The SCAN project has been welcomed by many leading figures working in the NHS and government agencies, including the NHS Counter Fraud Authority, NHS Business Services Authority and the Competition and Markets Authority.
The research findings from this study, which runs until autumn 2027, will be shared widely with policymakers, NHS leaders and fraud prevention experts through reports, conferences and media outreach. The ultimate goal is to create a more coordinated and effective counter-fraud system that helps safeguard the future of the NHS.
