Representing estates and facilities professionals operating within the  



Hospitals’ in Wales not giving support to hearing loss patients

Patient watchdogs have said that hospitals in Wales are not giving enough support to people with hearing loss.

Community health councils (CHC) visited 68 areas around 22 hospitals, claiming that 33 had ‘unsatisfactory’ help for hearing loss patients.

The health councils reported that many hearing loops, which allow people with hearing aids to get announcements, were either broken, not installed or staff did not know how to use them.

It is up to health boards to meet patients’ needs according to the Welsh government said and plans to remedy the issues have been formed.

According to the BBC website, a spokesperson said that health boards are responsible for providing services to meet the needs of their local population, including the provision of audiology services and the installation of hearing loops and we expect them to meet patient demand.